Industries We Serve

Our Industries

Zusys Tech is a strategic partner to global clients from diverse industries. An end-to-end vertical method of service delivery, technology-led BPM solutions and an approach that prioritizes co-creation, shapes our relationship with every client, enabling us to deliver business value and significantly superior outcomes. Zusys Tech partners with clients from a wide range of industries, including banking and financial services, consulting and professional services, consumer packaged goods, healthcare, insurance, manufacturing, media and entertainment, retail, shipping and logistics, telecommunications, travel and leisure, and utilities and energy.

Co-creating value across industries...



Competitive and regulatory pressures, rising costs, operational inefficiency, risk management and cost optimization are some of the challenges that banks and financial services companies face.

Consulting and Professional Services (CPS) firms are looking to respond quickly to new business opportunities, effectively manage changing market conditions, and seamlessly operationalize unforeseen and seasonal demand patterns.

Market saturation, product commoditization, rising costs and the sheer explosion in the number of customer channels, coupled with increasing power brands from mega retailers, are forcing Consumer Packaged Goods (CPG) companies to relook at their business models.

The education sector is at crossroads. With revenues declining and administrative costs soaring, institutions are looking for third-party solution providers that can offer cost efficiencies.

Technological improvements in medical care, rising demand for health services from an aging population, process transformation mandated by digital technology, new business models and stricter compliance processes are some of the trends that are shaping the global healthcare value chain.

Increased commoditization of insurance products, changing customer expectations, reduced time-to-market for new products and services, and changing regulatory environment are posing new challenges for insurance players

Changing trends such as digitization and convergence, growing demand for personalized content across multiple devices, the popularity of free content, and new technology platforms have compelled companies in the media and entertainment industry to create new business models and take innovative approaches to growth.

Manufacturers need to manage unpredictability in demand, control input costs, provide the end customer with myriad channel options with consistency in experience, and ensure effective after-sales service.

As the digital world expands, retailers have to stay tuned to their customers’ demands for a seamless and personalized shopping experience in both physical and online spaces, and require efficient supply and distribution networks to anticipate and manage anytime-anywhere delivery in order to maintain sticky revenue streams.

Cost optimization, streamlining and unlocking value in supply chain processes, while ensuring customer focus, are some of the imperatives of shipping and logistics firms. Besides, there are high costs and falling margins to contend with.

The presence of Internet service providers, social media companies and app makers is compelling telecom companies to constantly evolve new business models and innovative offerings to enhance customer experience and reduce customer churn.

As the global demand for travel and leisure services grows, the industry must keep up with customer expectations in a digitally connected world. In response, companies are being compelled to create new business models to improve customer satisfaction while balancing costs

Utility and energy companies face cost saving imperatives, increasing demands of customers, regulatory requirements and environmental mandates in different countries. Furthermore, some utility and energy companies face budget constraints and a shrinking talent pool.

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